Pet Care Plus

Known for

• family-owned since 1998

  “Pet Care Plus has been family-owned by Jennifer and Chris since 1998, at the same West Loop address.”

• heated saltwater pool

  “The purpose-built pet resort at 350 N. Laflin St. includes five air-handling systems, private climate-controlled suites, and a 15,000-gallon in-ground heated saltwater pool.”

• 24/7 staffing

  “Staffed 24/7, 365 days a year”

• care for all life stages

  “We're built to care for your animal through their whole life, and to grow with them as their needs change.”

• live webcams

  “Live webcam access is also available so pet parents can check in remotely during a stay.”

Services

About

Pet Care Plus is a family-owned pet resort in Chicago's West Loop providing dog and cat boarding, daycare, and grooming services since 1998. The facility features private climate-controlled suites, a 15,000-gallon heated saltwater pool, and five independent air-handling systems. Staffed 24/7, 365 days a year, the resort offers live webcams for remote monitoring and structured play for dogs.

What people say

Praised for friendly, skilled staff and a clean facility with amenities like a heated pool, though serious allegations of animal abuse and a toxic work environment have been raised by former employees and one customer.

Hours