The Animal Connection

Known for

• no dogs or cats sold

  “We do not sell dogs, cats, or rabbits and always suggest adoption.”

• exotics focus

  “Over 30 years boarding birds, small mammals, and reptiles.”

• no surrender fee

  “We accept most small animals with no surrender fee.”

• hand-fed budgies

  “After we finish hand-feeding them, they're sweet, playful, curious birds that genuinely bond with their humans.”

Services

About

Established in 1987, this independent store on Irving Street (now 658 Clement St) is San Francisco's largest pet shop focusing on premium supplies for birds, small mammals, reptiles, and fish. The business explicitly states it does not sell dogs, cats, or rabbits, instead encouraging adoption and working with rescue organizations. They offer specialized boarding and grooming services for non-traditional pets and operate a free pet food bank for the community.

What people say

Customers consistently praise the knowledgeable, friendly staff and the store's unique focus on rescued or responsibly bred exotic pets, though some reviews express concern over animal housing conditions and report occasional confusion regarding location or hours.

Hours